Greetings Crystal and the Matthews Family Mortuary Staff,
The Marrow-Faison Family extends a heartfelt thank for the professional services provided during the loss of our Paulette "Pooh" Marrow. Losing her was difficult, but the detailed attention and sincere love shown to us has made this experience easier. We appreciate all you did to ensure that everything went smoothly. From the initial telephone call to the burial, your services were "SECOND TO NONE." We will highly recommended Matthews Family Mortuary to others when in need.
The Marrow-Faison Family
Thank you Matthews Family Mortuary. My brother passed away suddenly on April 24, 2021. Mrs. Matthews-Marrow and staff handled all of the arrangements. The Cooper and Hallman Families are very appreciative for your care, compassion and attention to detail. All requests were met on every level without hesitation. We highly recommend Matthews Family Mortuary. Thank you and may God bless you and your staff.
Just a great quality of service Matthews Funeral home is. My son, Durwood passed tragically. For him to be in the elements for a long period of time, Matthews funeral home unbelievably kept him intacked. So professional. Evans family was well pleased. You just cant beat a staff of people who are genuine and caring and who belive in prayer. Thanks Crystal. Just love the throw. Very unique!! A wonderful keepsake. 🙌🏾👏🏾❤❤😊
Everything was professional. Thanks for everything.
5 STARS! We have never experienced this level of care and attention from any other funeral home. Matthews is certainly a cut above the rest. The casket for the deceased was beautiful and personally designed and the releasing of the doves was a deeply memorable event. The blanket was an added feature that touched our family. Also, there were gifts presented in memory of the deceased that were unique and meaningful and will serve as an everlasting tribute to our loved one. This is an unsolicited review and I strongly recommend them for your family's needs.
THANK YOU ALL and GOD BLESS
My family and I have really been through it From losing our Matriarch September 7 to losing our Patriarch January 28. But I must say through it all Crystal Matthews Marrow Cfsp of Matthews Family Mortuary took such outstanding care of both my grandma and my grandfather. Crystal and her staff not only made sure my grandparents were great, they even took the time to make sure we as while were good. I am not sure who anyone else is using but most definitely our family is sticking with Matthews Family Mortuary.
Crystal Thank you and your staff once again. You made my grandfather send off wonderful. My grandmother is loving how he is looking coming home to see her.
I just wanted to thank Crystal and Matthews Mortuary. I live out of town, when my uncle pass I call Ms. Crystal. She was right there and handle everything so professional. She made everything so convenient for me. I truly recommend this funeral home to everyone, she so compassion and has a caring heart. Thank you, Carolyn Barnes Friday
I am so thankful for the services provided. They made this the easiest transition and experience I’ve ever witnessed. They were kind, compassionate, thorough, detailed, and beyond efficient! A beautiful service and outstanding experience!
My mother was beautiful and their level of communication was excellent from beginning to end. I highly recommend Matthews Family Mortuary, they treat you like family.
Ms. Crystal and her team were nothing short of amazing. Very professional, courteous, respectful, and eager to please. Even during this pandemic Ms. Crystal was knowledgeable about the who, what, and how.
Matthews Family Mortuary what can I say besides THANK YOU!! The process of laying my husband to rest was the hardest thing I have ever had to do, but you all were there every step of the way. No question was a silly question and no question went without an answer. Crystal was just a phone call away, and kept me up to speed with everything. One of her drivers even allowed some additional time for us to say our goodbyes to family and friends. I could never thank you all enough for your assistance during this time. IF EVER IN NEED OF BURIAL SERVICES I HIGHLY RECOMMEND MATTHEWS FAMILY MORTUARY!!!!!
On behalf of the Smith and Allen family we would like to express our thanks and gratitude for the beautiful home going for our loved one. Crystal and her staff did a wonderful job to make sure our needs were met. The support was outstanding, we appreciate all your time and effort you and your staff put it. Job well done.
Sincere Thanks, “The Smith & Allen Family”
I want to thank Crystal for the compassion and sympathy that she showed during the loss of my father, Johnnie Younger. The staff was very warm and comforting. She explained every aspect of the process and put me at ease. So again thank you Matthews Funeral Mortuary for all you did for me and my family.
July 2,2019 my Grandmother Clara Bell Hall gained her wings. Once again I contacted Chrystal Matthews for her services. Before discussing what I needed, her concern was my well being. Chrystal and her staff goes above the call of duty. They make the process of preparing for a funeral personal. I want to thank Chrystal and her staff for the genuine love and compassion shown to my family. My sincere prayer is that God continues to elevate you above and beyond your expectations.
Crystal Matthews and her staff helped me in my greatest time of sorrow. My mom dies unexpectedly on June 6th, 2019 and I was so lost! I didn't know what to do as I had never planned a funeral and Crystal was right there to walk me through it. She gave us a time to privately view my mom to make sure that she looked herself and she was as beautiful as she could be. I cant think Crystal and her staff enough for making this horrible time in my life a little bit easier.
I just wanted to take the time and say Thank You!! I lost my son Racquel May 24,2019. Crystal and her staff have been right by my side from that very day. Crystal and her staff are very caring and went over and beyond to make sure all my needs were met and I was completely satisfied. I'm so glad I choose Matthews Family Mortuary to handle my sons services. To Crystal and her staff THANK YOU ALL for everything you have done for us. You all was apart of my back bone thru this whole process. You all will hold a special place in my heart forever. THANK YOU, THANK YOU, THANK YOU!!
On behalf of my brother and I, we would like to extend our thanks and gratitude for arranging our brother's final journey home. Matthew Family Mortuary consistently insured that all details were addressed and solved every challenge that arose. At a time of great stress, Matthew Family Mortuary, relieved us of those heavy burdens. I will certainly give my support and recommendations.
Thank you for all your compassion you show my family during our loss we will forever be grateful for your work of excellence...The Cox Family
On behalf of the Wooten-Whitley Family, we extend a wholehearted thank you to Matthews Family Mortuary for the services rendered for our loved one. Krystal, your guidance and support was greatly appreciated. The entire staff was professional, accommodating, and compassionate. From the initial telephone call to the closing of our loved ones “Celebration of Life”, the services provided by Matthews Family Mortuary were second to none.
With Thankful Hearts,
The Wooten-Whitley Family
On January 5th my son Kestler Rayon Bridgers transitioned. I called Matthews to serve as my funeral home. I received exceptional compassionate service. Crystal and her staff was attentive and professional. She made this process easier and the home going service was conducted with respect dignity and compassion. I would recommend Matthew's Funeral Home to all. We received everything we wanted with reasonable pricing. Thank you Crystal Matthew's,Bishop Daniel's and the entire staff.
I would like to thank Crystal and the entire staff of Matthews Family Mortuary for a Job Well Done in caring for my family during our time of need. The spirit in which you handled things made us feel like our family were part of your family. We had #l Service. We couldn't have asked for anything better. My husband would have been very pleased with the service. Thank you and God Bless you. The Williams Family
Crystal words cannot express how grateful I am for the care that you and Matthews Family Mortuary extended to me and my family. The professionalism and care down to the smallest detail was done with a personal feeling. Everything was beautiful and all my needs were meet with patience and understanding. A special thank you for lending me your ear to vent. May god continue to bless Matthews Family Mortuary and staff.
The Matthews Family Mortuary was very caring and professional in our familys time of need. The arrangements for my Mom were simple and private as my Mom requested. Ms. Crystal Matthews was never to busy to return calls and answer questions no matter how many there were. This is a compassionate, considerate, and kind establishment that helped make a tragic time more bearable.. Thank you again. The Moore Family Charlotte Holland Daughter
On behalf of Christian Pierce family I would like to thank Crystal and her staff for helping us celebrate my son’s life. There was no question they could not answer and no detail to small for this team. I would highly recommend this black owned business to anyone!!!! With love, Christian’s Mom
On behalf of the Pierce-Farmer family, we would like to express our sincere gratitude to MFM for the kindness and understanding that we were shown. Both of my nephews final moments were handled with dignity, respect and professionalism and that was truly a need for us. Neither of them lived long enough to express their final wishes, but I know they would have asked for the service that they received. Our family found great solace in placing Daviyon Farmer and Christian Pierce at rest knowing they would have been just as pleased with their mother's many decisions.
We just could not have been more satisfied with the way you and your team got to know us by our name and not just as another family in mourning. Again, thank you for the tremendous professionalism and support to our family as we remember the life of OUR Daviyon & Christian. May the Lord continue to bless you in this important work at MFM and with each family that you serve.
Most Sincerely, Amanda & Horace Green Jr.
Ms. Crystal Matthews and Matthews Family Mortuary staff, please accept our sincere gratitude for the beautifully dignified and graceful farewell you offered our dear Mother. Everything was handled so professionally from start to finish and the measures you took to honor Mother’s request for privacy made this very difficult and emotional time easier to bear. Thank you for making her hair and makeup look just as she would have wanted; she looked beautiful. You responded so quickly, with such sensitivity and tact and everything we asked for, the coffin, white cars ; you made it happen. We would have no hesitation in recommending your services. As our Mother would say...Peace and Love...Judy, Bonnie, and Joey
The staff at Matthews are awesome. Very patient and caring in our time of need. They took care of 2 special family members in a short amount of time and did an excellent job. Well recommended. Went above and beyond just a burial. Treated us like family at all times. Everything was perfect!!
The service you provided was excellent. My dad looked as if he was sleeping. The fact that you have praying staff and everyone was friendly and prayerful. I hope the business continues to provide excellent customer service. Thanks again and God Bless!
Thank you, Thank you Crystal and the staff of Matthews Mortuary. My family and I really appreciate your first-class service. Thank you for always being available, accomodating, professional, and prompt with your service. This was a very difficult time for me; and you and your staff was so courteous and nice. I wish you much success! Take Care and God Bless!
I was very pleased with everything. Miss Crystal answered all of my questions that I asked. She was very clear on everything; just wonderful person. God bless and keep her.
They made me and my family feel fantastic after I lost my wife. Everything went smoove, the funeral was outstanding.
Thanks to the entire staff the way you all cared for my family during our time of need was great. I can't thank you enough my mom funeral and arrangements was handled very professional. Again thank you from my entire family with love
I would like to thank Matthews Family Mortuary. They were wonderful to our family. I would recommend them to anyone. Thank you all for what you've done.
We are always interested in hearing from the families that we serve. Please take a moment to let us know how well we served you in your time of need. We very much appreciate your feedback.